← All agents

Bilal, COD Order Confirmation

Kills fake orders before the courier ever picks up the parcel.

Built for
E-commerce & Q-commerce
Voice
shopkeeper
Call length
1:01
Channels
Phone · WhatsApp · Web
Listen to the call
Bilal takes a call9 turns · Urdu · voice “shopkeeper0:00 / 1:01

Agent — shopkeeperCaller — college-girlClick any line to jump to it

What it costs today

Over 80% of Pakistani online orders are Cash on Delivery, and 18–20% nationally — up to 30–45% for weak stores — come back as Return-to-Origin. Every RTO burns two-way freight, packaging and locked-up inventory on a sale that never happened.

What Bilal does instead

Bilal calls every COD order within minutes of checkout. He reads the order back, verifies the address, confirms the buyer will have cash ready, and flags dead numbers and hoax orders before they enter the courier network. Confirmed orders get a WhatsApp receipt.

Target impact

What it is hired to move

Modelled from published industry benchmarks, not measured from a live deployment. We agree them as the pilot’s success criteria, then prove them on your data.

42%RTO reductiontypical drop in return-to-origin rate
< 5 minTime to confirmfrom checkout to verified order
~3 weeksPaybackone avoided RTO pays for ~30 calls
Integration & commercials

What it plugs into

An agent that cannot read your systems is a recording. Bilal is wired into the ones that hold the answers, and writes every outcome back.

Shopify / WooCommerce / DarazTCS, Leopards, M&P, Trax, PostExWhatsApp Business APIGoogle Sheets / AirtableCustom order APIs
One-time setupPKR 150,000
Monthly licencePKR 60,000
Included volume8,000 calls/mo
Beyond thatPKR 9 / call