Fatima, Payment Reminder & Soft Collections
Every borrower called, every month — politely, compliantly, on record.
- Built for
- Banks, Microfinance & Lending
- Voice
- sindhi-professional
- Call length
- 1:20
- Channels
- Phone · WhatsApp · Web
Agent — sindhi-professionalCaller — mohalla-patriarchClick any line to jump to it
What it costs today
Microfinance and consumer-lending books live or die on collection efficiency. Field recovery officers are expensive and cover a handful of borrowers a day; aggressive third-party collectors create regulatory and reputational risk that regulators now punish.
What Fatima does instead
Fatima calls the whole portfolio on a schedule — pre-due nudge, due-date reminder, graduated post-due follow-up. She offers digital payment rails, captures promise-to-pay dates, routes hardship cases to restructuring, and records every call for audit.
What it is hired to move
Modelled from published industry benchmarks, not measured from a live deployment. We agree them as the pilot’s success criteria, then prove them on your data.
What it plugs into
An agent that cannot read your systems is a recording. Fatima is wired into the ones that hold the answers, and writes every outcome back.